Books Archive - Predictable Success

Predictable Success

Predictable Success is a business growth methodology developed by Les McKeown, the CEO of Predictable Success.

Specifically, it is:
  1. The ‘peak’ stage of development for any group of people, be it an organization or a division, department, group, team or project – where they can consistently (and with relative ease) achieve their common goals; and
  2. A simple, intuitive and universal business growth process that any leader or manager can employ to get their organization, division, department, project, group or team to the stage of Predictable Success – and keep it there.

If you own, manage or work for any kind of organization, you have one goal above all else–success. And not just occasional, elusive or temporary success.

You’re looking for:

Predictable Success Model by Les McKeown image

  • Success that you understand and can control
  • Success you can maintain indefinitely
  • Success you can replicate
  • Success you can scale
  • Success that isn’t dependent on you alone
  • Success that you can teach to others

In short, you’re looking for Predictable Success. In this timely, no-nonsense guide, experienced business advisor Les McKeown takes you step-by-step through a startlingly simple, intuitive and universal process that shows you how to bring sustained, lasting, predictable success to your organization. Steeped in a street-smart, savvy insider’s deep understanding of exactly how business works in the real world, Predictable Success provides you with a precise road map to success, starting from wherever you are today.

Whatever your challenge, Predictable Success shows you the exact steps to take to restore equilibrium to your organization, re-ignite confidence in your own management skills and lead your team forward to the next stage in growth.

Get a free chapter


Take the Quiz

  • So impressed were we with the Predictable Success methodology, and Les’s ability to communicate with every level of the organization that we subsequently engaged Les to work with our senior management team.

    – Dianna Baker, Vice President, Employee Development and Human Resources, American Express Incentive Services

  • Predictable Success provides an incredibly useful blueprint for any leader who is looking for sustainable growth.

    – Marshall Goldsmith, Million-selling author of ‘What Got You Here Won’t Get You There’ – a WSJ #1

  • Les McKeown has for over 7 years assisted us in the growth and development of our distributorship network.

    His understanding of what makes a business succeed – and a passionate commitment to teaching others how to accomplish ‘Predictable Success‘ – has been our secret weapon and can be yours, too.

    – Mel Haught, CEO, Pella Corp

  • This book has come at the perfect time. Predictable Success will completely change the way you think about growing your business.

    Absorb its ideas before your competitors do.

    – David McNally – Best-selling author of Even Eagles Need a Push and The Eagle’s Secret

  • Les McKeown’s ideas and insights are brilliantly written, entertaining, and easy to grasp and implement – no effective CEO or manager should miss this book!

    – Dr. Wendy Everett, President, New England Healthcare Institute

  • Predictable Success isn’t a textbook – it’s a sensible and strategic playbook for any leader seeking to take their organization to the next level, and provides the conceptual framework to ensure a successful outcome.

    – David A. Brandon, Chairman and CEO, Domino’s Pizza

  • This is real-world expertise, with simple but subtle and sophisticated prescriptions for all of us involved in getting things done with other people.

    Predictable Success should be required reading for every management team.

    – David Allen, International Best-Selling Author, Getting Things Done and Making It All Work

  • I just finished reading Predictable Success. I would have finished it sooner, but it spurred so much thought that I needed to jot notes and set tasks after every few pages. I’ve read many business books since starting my own company 18 years ago. I found Predictable Success one of the most insightful, thought-provoking and helpful ever.

    – Douglas Weich, CEO, Sophelle

  • Predictable Success is the ‘ah-ha’ book.

    Les’ insight and real-world stories are not only entertaining, they clearly detail the different stages in the lifecycle of a company, and more importantly, how to avoid declining into ‘treadmill’ and ‘death rattle’.

    A ‘don’t-miss’ business book!

    – David Greer, CEO, Wire Belt Company, Inc.

  • Les McKeown has an intuitive understanding of why and how business works.

    Predictable Success‘ is practical and easy to understand – exactly what any executive needs to grow his business.

    – Keith Ferrazzi, #1 New York Times Bestselling author of Never Eat Alone & Who’s Got Your Back

The Synergist

Why do so many teams and groups fail to perform—achieving compromise at best and gridlock at worst?The Visionary with big ideas and little interest in execution. The Processor who insists on putting every detail through a system, slowing things down. The Operator who just wants to end the meeting and get back to the “real work.” These three characters—’Visionary’, ‘Processor’, and ‘Operator’ (VOP)—sit at every business meeting, each battling for their competing agendas and together blocking the way to real progress. The cost to organizations in lost productivity is exorbitant.What does it take to end this gridlock? In THE SYNERGIST: Leading Your Team to Predictable Success (Palgrave McMillan; hardcover; January 2012), best-selling author Les McKeown argues that every successful team includes a critical fourth player—the Synergist—who can take all three: the bold dreamers, the pragmatic realists, and the systems designers; and knit them together into a dynamic, well-rounded team. Most importantly, according to McKeown, author of Wall Street Journal best-seller Predictable Success: Getting Your Organization on the Growth Track—and Keeping It There, the Synergist is a role anyone can learn.

While most attempts at teamwork improvement deal only with the symptoms of group dysfunction such as distrust, poor communication, and fear of change, in THE SYNERGIST, McKeown addresses the root cause: the innately unstable Visionary-Operator-Processor triangle. Because each of the three styles’ motivations, views, and goals are incompatible, without a Synergist every team will eventually implode, gridlock, or underperform. Only the Synergist can put aside their own agenda and interpret the language of different personalities, capture the best from each person, and put the good of the enterprise ahead of their own ego. McKeown—who has used techniques presented in THE SYNERGIST in his consulting with Harvard University, T-Mobile, American Express Financial Services, The US Army, Chiron Corporation, Pella Corporation, Microsoft, United Technologies Corporation, and more—shows how any individual can fill this critical role, whether or not they’re the formal leader of the group. With thought-provoking self-assessments and an extensive ‘Synergist Toolkit’, he teaches how anyone can learn to be an effective Synergist by recognizing the vital signs of ineffective teamwork and making the right interventions at those pivotal moments.
Get a free chapter from the Synergist

Purchase the book


Take the quiz

  • Les McKeown’s excellent first book, Predictable Success, helped many companies – including The Motley Fool – stay on the right track.

    Now The Synergist unlocks the secrets to becoming an effective team leader, which everyone can use to achieve personal and professional growth.

    – David Gardner, Co-founder and Chief Rule Breaker, The Motley Fool

  • Some business books take a few chapters to get into, while others never quite deliver. Not so with The Synergist. Les McKeown’s astute observations leap off the page from the get-go.

    Throughout the book I laughed, I nodded, I cringed—and I couldn’t wait to turn to the next page. I’ve seen the personality types Les chronicles do unintentional damage within myriad companies, all too often with no one even understanding what’s going on.

    This book presents a necessary exposition of what happens in the real world of business, and I’m going to use its ideas to make my company perform at a much higher level.

    – Steve McKee, President at McKee Wallwork Cleveland and author of When Growth Stalls

  • FINALLY! We all know that most teams and groups are excruciatingly ineffective at best, mainly because no one knows what to do to make group dynamics actually work. With The Synergist in hand, gone are the days of teams and groups plagued by frustration, mistrust and uncertainty.

    Les McKeown lays out one very simple and incredibly powerful way to take the reins of any group and lead them out of the typical group quagmire and into unprecedented success. A must read for anyone who leads a group of any kind!

    – Sarah Robinson is the Leader of The Hooligan Tribe at

  • We all know an ineffective team when we see one but it’s often hard to figure out why the team is ineffective.

    The Synergist shows us that it’s the particular way the people in the groups work – and then shows us the one role within a team that brings it all together.

    If you’re serious about harnessing the power of your team, this is a must read.

    – Charlie Gilkey, Founder and CEO, Productive Flourishing

  • The challenge for members of groups of people, such as in a work department, is to create alignment and to function as a team instead of going in separate directions.

    Les McKeown offers a practical explanation of the reasons for the failure of teams, even well-intentioned ones, and what they can do to elevate their game. He offers a practical model to engage the strengths of each team member in activities that enable them to work together more effectively and efficiently.

    Whether newly-formed or unhappily struggling, “The Synergist” is a blueprint for personal and team success.

    – Andrew Marshall, Founder and Principal, Primed Associates LLC

  • This book is a must-read for anyone on a team, leading a team or aspiring to do so. In his usual witty and refreshingly candid style, Les provides laser-focused clarity around why teams fail and offers simple yet powerful tools that will turn any group of individuals into high-performing teams.

    Reading this book will give you the skills to engage in rich dialogue, build meaningful relationships, and contribute to a specific goal all while playing to your strengths. The days of hiding out in your office are over!

    – Halley Bock, President | CEO fierce, inc. (‘Fierce Conversations’ etc)

  • Les has done it again; a brilliantly written, insightful guide to both identifying your leadership style and learning how to keep team members working towards a common goal.

    Whether you have a one person or a 1,000 person organization, you will want every employee to read this book and learn how to become a Synergist.

    – Carol Roth, Business Strategist & NY Times Bestselling Author of The Entrepreneur Equation

  • If you want to get unstuck and do big things, buy THE SYNERGIST today. It’s the best book I’ve read on high-quality team-based decision-making; the key to accelerated growth and overall success.

    Or, you can continue the infighting, backstabbing and backsliding. Your choice. I know you’ll make the right one.

    – Michael Port, NY Times Bestselling Author of Book Yourself Solid

  • Finally – a book that can serve as a blueprint for anyone trying to get the most from everyone in their organization.

    Les McKeown’s fresh perspective on the persistent problem of bringing together people with different work styles is a must-read for anyone who works with groups or teams.

    – JJ Ramberg, Host of MSNBC’s ‘Your Business’ and CEO of

  • In his previously brilliant book, the author showed us how and why companies grow, succeed and – if not careful – fail.

    In his current brilliant book, he shifts to a more micro level and shows us how to take the natural conflicts of personal styles and bring them together in ways that make a team or company much more effective than it might ever have hoped to be.

    Have I already mentioned ‘brilliant’?

    – Bob Burg, coauthor of, The Go-Giver and It’s Not About You

  • Simple, intuitive and transformative. The Synergist lays out not only a road map to building highly-successful teams, but a process that empowers organizations, fuels progress and dissolves gridlock.

    – Jonathan Fields, author of Uncertainty

  • The Synergist speaks directly to the single greatest challenge leadership teams face today: a lack of relationship and communication.

    While great leaders are not well-rounded, the best leadership teams are. If you want to know what your leadership team needs to succeed, study this book carefully.

    – Tom Rath, Author of ‘Strengthsfinder 2.0’, ‘How Full is Your Bucket’

Do Lead

Leadership isn’t an elite act. We can all, any of us, lead at any time – and more of us should be than are.

In this book, you’ll learn what it truly means to lead, and how to do it (if you want to). In the first part of the book we’ll demolish the 4 myths that have paralyzed leadership in our modern era. You’ll learn that leadership is often mundane, that it can be undertaken by anyone and that true leadership happens every day, not just at times of crisis.

In the second half of Do Lead, we provide you with the tools you’ll need to be an impactful leader: The mindset required; the basic leadership toolkit; techniques for dealing with the (inevitable) failures, and a guide to how to get started.

Our goal is that by the time you’ve finished the first half of this short book, you will decide that you too can lead – and make a real difference in whatever your sphere of influence; and that part two of the book will give you everything you need to make a poignant start.

If you’re already a leader, this book will help reignite your passion for leadership and give you a fresh perspective – as well as some new tools to make your leadership even more effective.

Get a free chapter

Purchase the book


Praise for Do Lead

  • Whether you are a company president, a junior executive, or an intern you will gain stunning new insights on what it takes to be an impactful leader. Do Lead is a must read for anyone looking to beat the competition and ensure you have the best people doing the best work to be the best organization.

    – Justin Nelson, Co-Founder & President, National Gay & Lesbian Chamber of Commerce

  • Do Lead is a stimulating page turner that will help you grease those rusty leadership gears you’ve been neglecting for some time now.

    – Michael Port, Michael Port & Associates, Book Yourself Solid

  • Do Lead is a book you wish you would have read decades ago. Brush up on your leadership skills and then pass this brilliant account on to a new graduate. The knowledge they obtain from this book will be priceless.

    – Pat Smith, Chief Executive Officer, Career Systems International

  • Not everyone is a leader by title, but everyone can be a leader by action. Instead of viewing leadership as a trait held only by an elite group of individuals, you’ll realize leadership can (and should) be attained by anyone, including you. Especially, you.

    – Nilofer Merchant, Best-Selling Author of Harvard Published 11 Rules for Creating Value In the Social Era, discussing Do Lead

  • In Do Lead, Les McKeown helps you to make being a leader not just what you do, but who you are. Read this book and make a difference – regardless of your industry, background or title – every single day.

    – Carol Roth, CNBC Contributor, Entrepreneur and Bestselling author of The Entrepreneur Equation

  • If you’ve ever worried that your everyday acts of leadership don’t quite measure up to slipping into a superhero’s outfit and fighting evil, then you can relax. In this funny yet practical book, Les McKeown gets down to what it really means to lead.

    – Michael Bungay Stanier, Senior Partner, Box of Crayons, & Author of Do More Great Work

  • Do Lead is an inspiring must-read that will have you re-examining everything you thought you knew about leadership. Instead of being a trait held by an elite group of individuals, you’ll find that leadership can (and should) be attained by anyone.

    – Kate Marshall, Award-winning Speaker, Facilitator, Coach “Building Business Athletes”

  • Do Lead breathes new life into the concept of leadership. Like many business owners, I once viewed leadership as a function of management. After reading Do Lead, however, I realized that every employee could be exercising leadership to achieve common goals.

    – Leslie Pembrook, President & CEO, The Medical Team, Inc.

  • Do you want to be a better leader? Do Lead paves the way to get you started right here, right now. By providing plenty of actionable insights, Les becomes your own personal mentor with the turn of every page… Do Read!

    – Lon Southerland, Senior Director of Global Food and Beverage, Marriott International

  • Les McKeown believes the world needs more inspiring leaders and that each of us has what it takes to be one, even you! Whether you are already a leader or aspiring to be one,
    Do Lead provides a clear framework to do so. A great read for all!

    – François Ortalo-Magné, Albert O. Nicholas Dean, Wisconsin School of Business

  • Les McKeown’s Do Lead is the ultimate instructional manual on leadership – providing a fresh perspective on what it means to be a leader as well as the frameworks and tools needed to become a spectacular one.

    – Denise Lee Yohn, Author, What Great Brands Do: The Seven Brand-Building Principles That Separate the Best from the Rest

  • There are more takeaways in 100 pages of Do Lead than you’ll find in books four times its length. Les McKeown writes the kind of book I love to recommend to executives. As practical as it is efficient, Do Lead doesn’t waste a word and focuses on your growth as a leader.

    – Andrew B. Clancy, Executive Editor, Soundview

  • If you don’t think of yourself as a leader – think again. Les McKeown shows you how to be a great one. This is a must read for anyone who leads (or wants to lead) a company, team or group.

    – JJ Ramberg, Host of MSNBC’s Your Business

  • Les McKeown’s latest book, Do Lead, is a thoroughly refreshing take on what real leadership is all about. It is not about heroics or headlines, it is about achieving real results in the here and now. It’s short, to the point, and not to be missed.

    – Rita McGrath, Professor at Columbia Business School and Author of the #1 General Business Book of 2013 The End of Competitive Advantage

  • When Les writes, I read. Don’t be deceived by this book’s diminutive size – it’s like a rich, chunk of leadership fudge that you never want to end. This eye-opening, challenging, and encouraging book may be small, but it packs a big punch.

    – Steve McKee, President of McKee Wallwork & Company, BusinessWeek Columnist, and Award-winning Author of Power Branding

Do Scale

Home » Books » Do Scale

Welcome to the companion web site for 

Do/ Scale/

 A Roadmap to Building a
Remarkable Company


Welcome to Do/ Scale/

Scaling up is something most founders aspire to, especially once the tricky start-up phase has been navigated. It can increase your reach and future proof your business. But how do you scale? And how does it differ from flipping for a quick profit or slower organic growth?

Les McKeown advises industry leaders on how to achieve scalable, sustainable growth. In Do Scale, he draws from his decades of experience to provide a clear understanding of what's involved, and the strategies needed to take your business (or not-for-profit) to the next level. You'll find out: What it means to scale and if now is the right time; Why founders need to get out of their own way ; How to develop winning teams; Your secret weapon for decision making.

With practical advice and clear guidance, Do Scale is an essential manual for anyone looking to grow a successful and sustainable organisation and turn it into something truly remarkable.


Unsolicited Email:

Les, I wanted to thank you for writing this book. I read it over the weekend and found it very helpful in understanding myself, my current evolution as a leader and my organization that is starting to scale. You articulated things in an understandable way that allowed me to better understand and validate what I was feeling but not able to put words to. Thank you.

Scott Hawthorn Co-Founder + CEO, Native Shoes

Do Scale: Table of Contents



1. What Does It Really Mean to ‘Scale’?
2. Scale versus Growth
3. Scaling versus Flipping 


4. The Magical Startup and the Mystical Founder: Two Myths of Scalability
5. Why You Have to Stop Listening to Your ‘Golden Gut’, and How to Do It
6. Why You Need to Get Out of Your Own Way, and How to Do It


7. HQTBDM — The (Sleep-Inducing)
Secret to Scaling
8. Building a Machine for Decision-Making
9. Developing Scalable People
10. Putting It All Together

Meet Les McKeown

Les McKeown is the Founder and CEO of Predictable Success, and the author of 'Do Scale: A Roadmap to Building a Remarkable Company'.

Les first began to recognize recurring growth patterns early in his career as a serial entrepreneur. In addition to being involved in the launch of more than 40 companies before he was 35, he was at the same time a founding elder in a fast-growing church, while serving on the board of a number of charities and not-for-profits.

Les used the experience he gained during that time to co-found one of the first business incubators in the world, which he and his then business partner developed over a decade into a multi-national consulting company that advised on the creation and growth of hundreds of organizations worldwide.

Struck by the similarity of issues faced by all growing organizations, Les began to codify his understanding of the repeating patterns of growth, publishing his Wall Street Journal and USA Today bestseller "Predictable Success: Getting Your Organization On the Growth Track - and Keeping It There" in 2010, followed in 2012 by "The Synergist: How to Lead Your Team to Predictable Success".

Les is a trusted advisor to fast-growth SMEs and thriving not-for-profits as well as Fortune 500 companies and a number of the largest government agencies in the world.

Image of Les McKeown, Founder and CEO, Predictable Success

Les McKeown, Founder and CEO of Predictable Success

Ready to Buy Do Scale? 

Great - you'll see a number of options below, each of which comes with their own pricing structure and bonuses:

  • single copy
  • signed copy
  • 10 copies
  • 25 copies
  • 100 copies
  • 500 copies
  • custom order
barnes and noble
Growth MasterClass

Purchase Your Copy of Do Scale in the Next 24 Hours and Receive Free Access to the Predictable Success Online Growth MasterClass ($97 Value)


Access Exclusive Content available

Only to Do Scale book owners

To coincide with the USA publication date of Do Scale, on June 18, 2019 we will be releasing additional online content exclusively for Do Scale book owners. Enter your deals below and we'll notify you as soon as the exclusive content is up: