The mundanity of the loss of ‘Wow’

Sep 29, 2010

Organizations lose their edge in the most mundane, simple way. Systems and processes are vital in every organization in order to promote, reward and protect creativity, risk-taking, vision and zeal, like this:

Systems and processes in Predictable Success

When the organization gets larger and more complex, those very same systems and processes are used to choke the very same creativity, risk-taking, vision and zeal that gave the organization its early growth:

Systems and processes in Treadmill

So that process you’re considering – is it in order to promote, reward and protect something positive; or to uncover and punish something negative? In terms of business growth, there’s a big, big difference.

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